Disclaimer and license: The following sample has been created by a lawyer (http://rechtsanwalt-schwenke.de). It meets the legal requirements of a typical consumer-facing online store. However, you should only use the sample after careful consideration and adaptation to your specific business model. The clauses may not be sufficient in certain constellations. In case of doubt, get legal advice.
The design is protected by copyright and its use is only permitted within the scope of the German Market License within the shop. That the pattern may e.g. not be used on other websites.
Processing note: Please note the information in the square brackets and supplement these, if necessary, by your own information.
Please note that the shipping costs or at least the calculation methods (for example by weight) should be indicated for all countries supplied.
If you deliver only to certain countries, you must notify the customer. In addition, in the WooCommerce settings, you should only select these countries as “allowed countries”. You should not use clauses such as “Shipping costs to other countries only on request”.
Prices, shipping and delivery information
The prices stated on the product pages include VAT and other price components.
We deliver only within Germany and Austria.
In addition to the prices quoted, we charge a flat rate of [6.90 Euro per order] for delivery within Germany and Austria. The shipping costs are clearly communicated to you in the shopping cart system and on the order page.
When paying by cash on delivery, an additional fee of [2, – Euro] is due, which raises the deliverer on site. [Further taxes or costs will not be incurred]
For digital content (e-books, software, etc.) there are no shipping costs.
[Note to dealer: The following is necessary if you specify a shipping fee. Otherwise you can remove the passage]
The shipping fee is [specify shipping cost flat rate] Euro. The shipping fee includes VAT. Since VAT is calculated on the flat rate depending on the purchased goods, it can be reduced if goods are purchased at lower VAT rates (for example, when books are purchased). This means that the shipping fee can only be finally calculated during the ordering process. However, it can not be higher, but lower only in your favor.